Festival Rules

Tickets

Ticket Purchase

Festival tickets are available exclusively through our official online store at https://flatoutdays.com. Only tickets purchased via this website are valid for entry.

Re-Entry Policy

Once you have received your festival bracelet, you are free to leave and re-enter the festival grounds. Simply show your bracelet to our security staff for access.

Ticket Transfer

Tickets can be transferred to another person, but the transfer must be completed at least 14 days before the festival. The final date for ticket transfers is June 30, 2025. For assistance with ticket transfers, contact us at [email protected].

Cancellation Policy

If the festival is canceled or rescheduled due to personal circumstances, ticket holders may transfer their tickets to the new dates or defer them to next year’s festival. All communication regarding cancellations or date changes will be handled via email at [email protected].

Ticket Refund Policy

We do not offer refunds. However, tickets can be transferred to another person or postponed to next year’s festival. To postpone your ticket, please contact us via email at [email protected] at least 14 days before the festival.

Additional Information

Festival/Family/Group Ticket:

• Valid from Monday, July 14, to Sunday, July 20, 2025.
• Unlimited entry to festival grounds (concert area, Holcer Pub, and Rabbit Terrace)
• Free participation in most activities (some activities may require a small participation fee – more details coming soon).

Daily Ticket:

• Valid for the day of purchase, allowing access from 8:00 am to 7:00 am the next morning.

Festival Tickets Do NOT Include:

• Chairlift tickets.
• Camping or other sleeping accommodations.
• Access to Bike Park Kope trails (excluding chairlift access).

Important information

Make sure to print your ticket or have it ready on your phone so we can scan your QR code at the entry.

Week Tickets

Festival Ticket (Adult / Youth / Child):

• For individuals aged 18 and older. Born on or before July 13, 2007.

Family Ticket

• Designed for 2 adults and 3 younger individuals (2 youth tickets + 1 child ticket).

Group Ticket

• Designed for groups of 4 people.

Daily Ticket

• Daily tickets are gonna be selling later on and quantity of it will depend on the amount of sold week tickets.
• Validity: From 8:00 AM until 7:00 AM the following day.

Evening Ticket

• This ticket is meant for daily visitors to be able to access festival grounds in the evening, such as concerts, night club and similar.
• Validity: From 7:00 PM until 7:00 AM the following morning.
• It does not include overnight camping access.

Chairlift Ticket

• Validity: During operating hours (9:00 AM – 6:00 PM).
• Purpose: Transportation of bikes and bikers to the top of the hill.
• Important: Season pass holders for Bike Park Kope do not need to purchase this ticket, but they must exchange their pass for a festival-specific ticket at the entry point, valid only during the festival.

Chairlift in the evening to watch Fest Session

• Validity: During operating hours (6:30 PM – 10:00 PM).
• Purpose: Transportation for spectators attending the Fest Session event.
• Important: Bikes are not permitted on the chairlift during this time.

Entry Point

Festival Entry and Information

The only access to the festival grounds is via the Slovenj Gradec road leading to the Kope mountain resort.
Festival entry is located at the Grmovšek Hotel and will be open during the following hours:

• Monday, 14.7.2025: 07:00–00:00
• Tuesday, 15.7.2025: 08:00–22:00
• Wednesday, 16.7.2025: 08:00–22:00
• Thursday, 17.7.2025: 08:00–22:00
• Friday, 18.7.2025: 10:00–22:00
• Saturday, 19.7.2025: 08:00–22:00
• Sunday, 20.7.2025: 08:00–22:00

Arrival Outside Opening Hours

If you plan to arrive outside of the designated entry hours, please email us at [email protected] with your estimated arrival time. We will arrange for someone to assist you at the entry.

Additional fee on the festival - Tourist Tax

A municipality tax of 3,13 EUR per adult/day and 1,75 EUR per kid/day, applies to anyone staying at the campsite and hotels or other accommodation.

Payments and ATM

An ATM is available on the festival grounds. Payments can be made by cash or card.

Lost & Found

The Festival Info Point, located between the camping area and the Grmovšek Hotel, provides basic festival information, including the schedule, potential changes, and other important updates. You can also drop off items you’ve found or leave a note about something you’ve lost. If you’d like to share feedback—whether it’s a complaint or some kind words about the festival—feel free to stop by and write it in our feedback book. Our friendly staff will be happy to assist you!

Opening Times

• Monday, 14th July 2025 to Thursday, 17th July 2025: 10:00 AM – 10:00 PM
• Friday and Saturday, 18th-19th July 2025: 9:00 AM – 12:00 Midnight

Camping & Parking

Camping Options

The campsite opens at 08:00 on Monday and closes at 19:00 on Sunday. Before entering, please check in at the festival entry point and purchase either a one-day or weekly festival ticket. Once you’ve checked in, you’ll receive a festival bracelet, granting access to the festival grounds, campsite, and shuttle rides.

Important: You must wear the bracelet for the festival’s entire duration. If it becomes damaged, bring it to the entry point for a replacement.

Camping Rules

Bracelet Requirement

You must wear your festival bracelet at all times while on festival grounds.

Personal Food & Drinks

You’re welcome to bring your own food and drinks to the campsite, but it's not permitted to bring it from camp to the designated festival grounds.

Prohibited Items

Glass containers and dangerous objects are strictly prohibited in the camping area.

Cooking Equipment

Small cooking plates, gas cookers, and portable barbecues are permitted. Please use them responsibly.

Electricity

Electricity is not available at the campsite, except at motorhome camping.

Facilities

Toilets and showers are provided for camper use.

Bike Security

Bring a lock for your bike. We do not provide bike storage and are not responsible for lost or stolen personal items. Let’s work together to ensure the campsite remains safe, clean, and enjoyable for everyone!

Camping and parking areas are divided into four sections:

• Tents Only Camping - Parcel size based on tent size
• Tents & Vehicle Camping - Parcel size 8x4m
• Motor Camping - Parcel size 8x4m)

Check the ENTRY POINT for more detailed information.

Important Information

Camping is at your own risk, and the festival organizer takes no responsibility for any incidents. We do not offer early arrival or reservations for camping spots this year due to too much logistics organising the festival on a new location. Spaces are allocated on a first-come, first-served basis.

Children at the Festival: Guidelines and Responsibilities

Admission to the festival is free for children under 8 years of age.

Accompaniment Requirement

Children are welcome at the festival but may only enter the festival grounds if accompanied by a parent or legal guardian with a valid festival ticket.

Daytime Access

No age restrictions apply from the festival opening until midnight (00:00).

Nighttime Restrictions (00:00–5:00)

In accordance with the Public Order Act (ZJRM-1, Article 21), guests under 16 years of age must be accompanied by a parent or legal guardian in all areas where alcohol is served during these hours.

Parental Responsibilities

As a sports-focused festival, we prioritize safety for all visitors. We kindly ask parents and guardians to take full responsibility for their children and ensure the following:

• Children participating in sports activities must wear appropriate protective gear (helmets, pads, etc.).
• Children near loud areas, such as event zones or music stages, must wear sound protection (earmuffs or other suitable protectors).

Activity Restrictions

Children are not permitted to enter high-risk zones, such as extreme sports tracks or high-traffic biking areas, unless they are actively participating under the supervision of a certified instructor.

Mandatory Safety Measures

Proper sound protection is mandatory for children in areas with loud music or sporting events. Standard earplugs for adults are not sufficient for young ears; we strongly recommend using earmuffs or other child-specific sound protectors.

Parents and guardians must ensure these guidelines are followed. Non-compliance, including failure to provide the necessary protective gear or adhere to the Public Order Act, may result in removal from certain festival areas for the safety of the child and others.

Filming & Photography

General Policy

Photography and filming are allowed throughout most areas of the festival. However, certain restricted areas are accessible only to accredited media.

Promotional Use

By attending the festival, all guests (including minors) consent to being photographed or filmed on-site or lifestreamed. Images and footage captured during the festival may be used for promotional purposes by the festival organizers or related activities without financial or other compensation to attendees.

Attedance responsability

Attendance at the festival is at each guest’s own risk. Attendees are responsible for their own safety and belongings. The organizer, Športno društvo BATT and Batt Crew d.o.o., assumes no liability for:

• Loss or theft of personal belongings.
• Injuries or damages caused by third parties.
• Any legal violations committed by attendees.

By attending, you agree to these terms and accept full responsibility for your actions and safety during the festival.

Prohibited Items & Activities

The following items and activities are not allowed on festival grounds:

• Glassware and other hazardous items
• Generators
• Open flames
• Fireworks and pyrotechnics
• Drugs and illegal substances
• Weapons (knives, guns, etc.); cutlery is allowed in camping areas
• Items that could be used as projectiles
• Large sound systems or speakers that disturb other attendees
• Unauthorized sales or promotional activities
• Unauthorized drones or other aerial devices

We ask all guests to respect these rules to ensure a safe and enjoyable experience for everyone. Non-compliance may result in removal from the festival grounds.

Program Schedule

The festival organizer reserves the right to make changes to the program at any time. All activities depend on weather conditions and other unforeseen circumstances. Any updates or adjustments will be communicated as soon as possible to keep everyone informed.

Festival Merchandise

Festival merchandise is available for purchase at the entry point or online through our webshop. Thank you for your support—it means the world to us!

Animal

Only dogs are permitted, but they must be leashed at all times. We strongly recommend leaving pets at home, as the festival will feature loud music and may be distressing for animals. If you do bring a dog, please ensure it is comfortable in a crowded environment, and remember to clean up after it.

Activites & Bike park

Activity Registration & Participation

Almost all festival activities are free to join with a valid festival ticket! To participate, you must register for each activity at the MERCH / INFO Point at least 2 hours before it begins. If registration procedures change, we’ll notify you promptly.

Please note that some activities have limited spots, and once an activity is full, no further registrations will be accepted. Once the timetable is finalized, we will send all newsletter subscribers a participation form, allowing you to pre-apply for activities in advance.

Each activity is led by a festival animator, who will explain the rules and guidelines before starting. By signing up, you agree to follow their instructions and guidance.

Bike Activity Requirements

When registering for bike activities, you confirm that both your bike and physical condition are suitable for participation. Full-face helmets are mandatory, and additional protective gear is strongly recommended. By registering, you also agree not to participate under the influence of drugs, alcohol, or any substances that could impair your abilities.

Exceptions: The Pit Stop Pumptrack and Beer Pong activities involve alcohol and are limited to participants aged 18 and older.

If the animator determines that you are unfit for participation, they have the authority to remove you from the activity to ensure the safety of all participants.

Riding the Bike Park Kope

By purchasing a festival ticket that includes bike park access, you acknowledge that using the trails at Bike Park Kope is done at your own risk. A helmet (full-face recommended) is mandatory on all trails, and additional protective gear is strongly advised for your safety. For your first lap on any trail, please treat it as a warm-up lap to familiarize yourself with the trail and its features.

We kindly ask you to respect the trail signage and the maintenance crew working to ensure the trails are safe and enjoyable for everyone. A bike park map and additional information about the trails are available on the park's official website.

Skill-Level Indicators

Ensure that trails are clearly marked with skill-level indicators, such as beginner, intermediate, and advanced. Encourage riders to stay within their skill level for their safety and that of others.

Restricted Features

Some jumps or features may be restricted to advanced riders only. Signs should clearly indicate who can access certain features, with staff or volunteers monitoring high-risk areas. In case of injury, please call the SOS resort hotline or 112. Ride responsibly and have fun!

Trail and Lift Queue Etiquette:

For the use of a chairlift you need to have a valid festival chairlift ticket. Big crowds mean longer lines, so let’s keep things chill and fair. Wait your turn in the queue for trails and lifts, and please don’t cut in line—it’s all about making sure everyone has a good time!

Fest Session and WILDCARD.

Wildcard Event: Takeoff

The Airline Takeoff is a wildcard event where one rider earns a ticket to the Big Line Session 2026, gaining all the benefits of an invited pro rider.

Registration

• Spots are limited; registration closes once full.
• An entry fee is required. Proceeds will be awarded as prizes to the top three riders.

Riders will be judged on:

• Consistency
• Style
• Whips and Tricks

Prizes

• Cash prizes for the top three riders.
• Fest Session 2026 invite for one standout rider.

Event Format

• Rules and schedule will be announced on-site and via social media.
• Riders will perform in an open format, with judges evaluating participants simultaneously during the session.
• Judges’ decisions are final.

Participation in the Takeoff event is at the rider’s own risk. The festival organizers are not responsible for injuries, equipment damage, or other incidents that may occur during the event. This is your chance to prove your skills and earn a spot on the Big Line.

Fest Session

Only officially invited riders with an invitation are allowed to ride the Big Line. Visitors or riders without an invitation who attempt to use the Fest Line will have their festival bracelet revoked and lose access to the festival grounds. The Wildcard Event is the only way to earn a spot in the Fest Session event.

We have a little secret about this event that’s yet to be revealed... Stay tuned, it’s coming soon!