Terms & Conditions

General Terms and Conditions of Online Store

The website www.flatoutdays.com is an online store that operates in accordance with the Consumer Protection Act. At the moment we support only checkout as guest and not logging into the system with username and password The general terms and conditions of business deal with the operation of the online store, the rights of the user and the business relationship between the online shop owner, product suppliers and consumers.

Prices and up-to-date information

All prices are in EUR and are excluded of VAT as Batt Crew d.o.o. is not a taxpayer. If Batt Crew d.o.o. becomes a taxpayer, we will include VAT then.

The provider tries to take care of the up-to-date and correctness of the data that is listed online. Nevertheless, the characteristics of the items, the delivery period and the price change, so that there is a possibility that the bidder may not be able to correct the information on the web pages at the same time as the change. In such a case, the customer will be informed of the changes and will allow the cancellation or replacement of the ordered item.

In the event that the price of the item changes during the processing of the order, the buyer will inform the buyer about this. The bidder will do his best to try to provide the buyer with a lower price or in any case. offer an appropriate solution that will go to mutual satisfaction.


Ordering is done online 24 hours a day, every day of the year. The consumer chooses and orders the products available to him in an online store classified in categories.

After the order, the customer receives a notice by e-mail that the order has been accepted. It lists products and quantities that the customer has selected. Any changes to the order or cancellation, the buyer must notify this provider to the email address flatoutdays@battcrew.com, where it must also indicate the purchase number mentioned in the e-mail of the purchase.

The right to withdraw from the purchase, the return of goods

The buyer has the right to return the purchased goods without any compensation. The buyer must notify the tenderer in writing of the intended return, within 15 days from the receipt of the goods at the latest. This must be reported in writing to Batt Crew d.o.o., Valvazorjeva 14, 1230 Dom┼żale or by e-mail to flatoutdays@battcrew.com and return the goods within 15 days. In this case, the buyer himself will settle the costs incurred upon returning the purchased item. Batt Crew d.o.o. will return the already paid amount to the buyer. Products must be unused and undamaged. The Bidder is not obliged to accept shipments with ransom or shipments that do not correspond to the General Terms and Conditions of the Operator.


The buyer can notify the company of any complaint within two months of the day the error was discovered or during the warranty period the customer receives for a particular product.


We reserve the right to change the terms and conditions without prior notice.